We asked our clients to explain why they like using us.

Value: It let's the network guys do network things.

• PointBroker plz, I don’t want to have to have sit in bull*** meetings with 4 carriers for several hours.

• Our carrier rep changed every 3 months to 2 years. Pointbroker has been there for over 10 years for us.

• Pointbroker gets me multiple quotes, they have some interesting tools, who has fiber at certain addresses. This helps save time. We avoid expensive build cost.

• I used to be anti-broker, preferring direct relationships, but have changed in the past couple years. All of our new business goes to Pointbroker.com. We get better responsiveness when things go sideways with a carrier, whether it's a billing or service issue. Billing problems are my biggest complaint with the telcos, Pointbroker.com handles these now saving me the time of beating up/following up with the carrier.

• Unless you are a Fortune 500, you are probably not going to have a direct rep that really gives a s***. Pointbroker.com has access to internal telco resources that you would never have as a direct SMB/Enterprise customer.

• Pointbroker.com is the carrier’s biggest customer so got great treatment. You’d rather be a big fish in a small pond than a small fish in a big pond.

• We are rather small. A dozen or so remote sites scattered through about half as many states. Pointbroker.com responds quickly and provides valuable help.

• We were exploring hardware SDWAN options with Pointbroker.com. Which of course meant adding internet circuits at all these sites, and of course they offered to help and got us a great deal.

• We tried to get quotes outside of them (we often require competing quotes) and they actually came out cheaper a lot of the time. When they came out higher it was by a marginal amount and we managed to convince the penny-pinchers that the cost difference was more than worth the savings in admin overhead for not having to deal with the telcos.

• We go through a Pointbroker for all of our remote SD-WAN circuits.

• I don't talk to the ISP, finance is happy with the relationship... the Pointbroker knows our standards, works directly with our facilities and project managers.

• Using Pointbroker saves time & it saves us from having those awfully boring conversations with ISPs.